Shipping Policy
Shipping Policy
At FLA Ballet, we’re committed to delivering your order quickly, safely, and sustainably. Please review the details below for shipping timelines, costs, and policies tailored to our main markets: the UK, Europe, and the United States.
Processing Time
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All orders are processed within 2–3 business days after payment confirmation.
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Orders placed on weekends or public holidays are processed the next working day.
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Once shipped, you will receive a tracking number via email to follow your order’s journey.
Shipping Regions & Rates
🇬🇧 United Kingdom & Europe
| Region | Rate | Delivery Time |
|---|---|---|
| UK Mainland | £4.99 | 3–5 business days |
| Jersey, Northern Ireland & Scottish Isles | £4.99 | 3–7 business days |
| Europe (EU countries) | £12.99 | 5–7 business days |
| Free Shipping (UK) | On orders over £93 | |
🇺🇸 United States
| Shipping Method | Delivery Time |
|---|---|
| Economy Shipping (UPS/USPS) | 4–7 business days |
| Standard Shipping | 3–5 business days |
| Express Shipping | 2–3 business days |
| Priority Shipping | 1–2 business days |
| Free Shipping (US) | On orders over $119 |
Note: Orders to P.O. Boxes or APO/FPO addresses must select Economy Shipping. We do not ship to freight forwarding addresses.
Customs & Import Duties
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For international orders (including the EU and US), additional customs duties, taxes, or fees may apply upon delivery.
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These charges are the responsibility of the customer. Please check with your local customs office for details.
Lost, Delayed, or Damaged Packages
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If your order is marked “Delivered” but hasn’t arrived, please wait 4 business days and check the surrounding delivery area.
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If still missing or damaged, contact us at support@flaballet.com with your order number.
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While we are not liable for packages marked as delivered by carriers, we will do our best to assist you in investigating and resolving any issues.
Changes to Shipping Address
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Contact us as soon as possible at support@flaballet.com if you need to change your shipping address.
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Changes can only be made before the order has shipped.
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If your order is already in transit, please contact the carrier directly for any delivery adjustments.
Need Help?
For any questions or concerns, reach out to our team at support@flaballet.com — we’re always happy to help.
Thank you for choosing FLA Ballet. Your support empowers us to create high-quality, sustainable balletwear for every dancer’s flow.
Delivery worldwide
We’re here to make sure our ballet-inspired creations reach you, no matter where you call home. Because dance knows no borders—and neither do we
Recycled Materials
Every piece tells a story of renewal. From recycled materials to your wardrobe, we’re weaving sustainability into every thread—for Our lifestyle
Sustainable and Ethical
Good for your moves, better for the earth. With every item, we’re championing conscious choices for a brighter, greener tomorrow
Embracing Diversity
We believe there’s beauty in every step and every story. Let’s celebrate individuality together—because your uniqueness inspires us