📦Shipping Policy

We’re committed to delivering your order quickly, safely, and sustainably.

⏰Processing Time

Orders are processed within 2–3 business days after payment confirmation.

Orders placed on weekends or holidays are processed the next business day.

Once shipped, a tracking number will be sent via email.

Please review the details below for shipping timelines, costs, and policies tailored to our main markets: the UK, Europe, and the United States.

Region	Rate	Delivery Time
UK Mainland	£3.50	2–5 business days
Jersey, Northern Ireland & Scottish Isles	£4.50	3–7 business days
Europe (EU countries)	£6.50	5–7 business days
Free Shipping (UK)	On orders over £63

Note: Orders to P.O. Boxes or APO/FPO addresses must select Economy Shipping. We do not ship to freight forwarding addresses.

For international orders (including the EU and US), additional customs duties, taxes, or fees may apply upon delivery.
These charges are the responsibility of the customer. Please check with your local customs office for details.

If your order is marked “Delivered” but hasn’t arrived, please wait 4 business days and check the surrounding delivery area.
If still missing or damaged, contact us at order@flaballet.com with your order number.
While we are not liable for packages marked as delivered by carriers, we will do our best to assist you in investigating and resolving any issues.

Contact us as soon as possible at order@flaballet.com if you need to change your shipping address.
Changes can only be made before the order has shipped.
If your order is already in transit, please contact the carrier directly for any delivery adjustments.

For any questions or concerns, reach out to our team at support@flaballet.com — we’re always happy to help.

Your support empowers us to create elegant, sustainable balletwear—made with care, not waste. Let’s embrace a way of life — not just a slogan.